pv66 Privacy
Policy

This Privacy Policy ("Policy") describes how pv66 ("pv66", "we", "us", "our") collects, processes, stores, shares, and protects personal data relating to individuals ("you", "your", "Player", "User") who visit, register on, or otherwise interact with the pv66 online casino and sports betting platform at pv66.onl. This Policy applies to all services, features, promotions, and communications delivered through the pv66 platform, including our website, account management tools, live chat support, and email communications.

By registering a pv66 account or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read together with the pv66 Terms & Conditions and our Responsible Gaming Policy.

Information We Collect

pv66 collects personal data from you in several ways: directly when you provide it during registration or account management, automatically when you interact with our platform, and from third parties such as payment processors and identity verification providers. The categories of personal data we collect are described below.

Registration & Identity Data

• Full legal name, date of birth, and gender (collected during account registration for identity verification purposes)
• Email address and mobile phone number (used for account communication, security alerts, and support)
• National ID card number, passport number, or other government-issued identification documents (collected during KYC verification)
• Residential address including city, district, and postal code (e.g., Dhaka, Chittagong, Sylhet, Khulna)
• Username and hashed password (never stored in plain text)

Financial & Transaction Data

• Payment method identifiers (e.g., bKash wallet number, Nagad number, Rocket number, Upay account reference, masked Visa/Mastercard number)
• Deposit amounts, withdrawal requests, and transaction history in BDT (৳)
• Bonus claims, wagering activity, and account balance history

Usage & Technical Data

• IP address, browser type and version, operating system, and device identifiers
• Session timestamps, login history, pages visited, games played, and betting patterns
• Geolocation data (country and region level) derived from IP address
• Referral source and marketing attribution data (e.g., which link or campaign brought you to pv66)

Communications Data

• Content of support tickets, live chat transcripts, and emails exchanged with the pv66 support team
• Survey responses and feedback submitted voluntarily through the platform
• Marketing communication preferences (opt-in / opt-out status for promotional emails and SMS)

How We Use Your Data

pv66 processes your personal data for specific, legitimate purposes that are necessary to deliver our services to you safely and effectively. We do not process your data for any purpose that is incompatible with those listed below.

pv66 will never use your personal data to make solely automated decisions that produce significant legal or similarly significant effects on you without providing a means to request human review of that decision.

Legal Basis for Processing

pv66 processes your personal data on the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing that is necessary to perform the contract between you and pv66 — including account registration, payment processing, and game delivery — is carried out on the basis that it is required to fulfil your agreement with us.
• Legal obligation: pv66 is required to process certain data (such as KYC identity verification and transaction records) to comply with applicable anti-money laundering, counter-terrorism financing, and responsible gaming obligations.
• Legitimate interests: pv66 processes usage data, technical data, and security logs on the basis of its legitimate interest in maintaining the security, integrity, and improvement of the platform, provided that such interests are not overridden by your rights and freedoms.
• Consent: For marketing communications (promotional emails, SMS offers, bonus alerts), pv66 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw marketing consent at any time by updating your account communication preferences or by contacting [email protected].

Data Sharing & Disclosure

pv66 does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.

• Payment processors: Your payment method identifiers and transaction amounts are shared with the relevant payment processor (bKash, Nagad, Rocket, Upay, Visa, Mastercard) solely to execute the requested deposit or withdrawal transaction. These processors are contractually bound to use your data only for that purpose.
• Identity verification providers: During KYC, your identity documents may be shared with a third-party identity verification service for automated verification. These providers operate under strict data processing agreements and do not retain your documents beyond the verification period.
• Game providers: Your session data (such as account token, bet amount, and game result) is shared with game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) to the extent required to deliver the game experience. These providers do not receive your full identity data.
• Analytics providers: Anonymised and aggregated usage data may be shared with analytics service providers to help pv66 understand platform performance. No personally identifiable data is included in these analytics transfers.
• Legal and regulatory authorities: pv66 will disclose personal data to relevant authorities where required by applicable law, court order, or regulatory requirement, including in connection with anti-money laundering investigations or fraud prevention activities.

Cookies & Tracking

pv66 uses cookies and similar tracking technologies on the pv66.onl website to ensure the platform functions correctly, to remember your preferences, and to understand how players interact with our content. A cookie is a small text file placed on your device by the website you are visiting.

pv66 does not use behavioural advertising cookies or third-party retargeting pixels. You can manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in to your pv66 account and using the platform.

Some game providers embedded within the pv66 platform may set their own functional cookies to deliver the game experience. These are governed by the respective provider's privacy practices and are limited in scope to game delivery.

Data Retention

pv66 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or financial record-keeping obligations. The following general retention periods apply:

• Active account data: Retained for the lifetime of your pv66 account plus a period of up to 5 years following account closure, to comply with financial record-keeping requirements applicable to online gaming operators.
• KYC identity documents: Retained for a minimum of 5 years from the date of submission, or longer if required by applicable AML regulations in force at the time. Copies are securely deleted thereafter.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction, in line with financial record-keeping best practice for online gaming platforms.
• Support communications: Retained for 3 years from the date of the last interaction, to support dispute resolution and to maintain quality assurance records.
• Marketing consent records: Retained for the duration of your consent plus 3 years, to demonstrate compliance with consent requirements in the event of a complaint or regulatory inquiry.
• Anonymised analytics data: May be retained indefinitely in anonymised, aggregated form where no individual is identifiable from the retained data.

When personal data is no longer required and no legal obligation to retain it exists, pv66 will securely delete or anonymise it using industry-standard data destruction methods. Secure deletion of account data following verified account closure is completed within 90 days of the applicable retention period expiry.

Your Privacy Rights

As a pv66 player, you have a number of rights in relation to the personal data that pv66 holds about you. These rights are described below. To exercise any of these rights, please contact pv66 at [email protected] with the subject line "Privacy Rights Request". pv66 will acknowledge your request within 5 business days and will respond substantively within 30 calendar days.

• Right of Access: You may request a copy of all personal data that pv66 holds about you, together with information about how that data is being used. This is commonly known as a Subject Access Request (SAR).
• Right to Rectification: If any personal data pv66 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain account details directly through your pv66 account dashboard.
• Right to Erasure: You may request that pv66 delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent (for consent-based processing), or where you object to processing and there is no overriding legitimate interest. Note that erasure may not be possible where pv66 is legally required to retain the data (e.g., AML record-keeping).
• Right to Restriction: You may request that pv66 restrict the processing of your personal data in certain circumstances, such as while a dispute about the accuracy of your data is being resolved.
• Right to Portability: Where processing is based on your consent or on contract necessity, you may request that pv66 provide your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
• Right to Object: You may object to the processing of your personal data where that processing is based on pv66's legitimate interests. pv66 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

Data Security

pv66 takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL (TLS) encryption for all data transmitted between your device and pv66 servers, ensuring that your personal and financial information cannot be intercepted in transit.
• Encryption of all sensitive personal data at rest, including identity documents and payment identifiers, using industry-standard encryption algorithms.
• Strict internal access controls ensuring that pv66 staff can only access personal data on a need-to-know basis relevant to their job function. Access logs are maintained and regularly audited.
• Two-factor authentication (2FA) available for player accounts to add an extra layer of protection against unauthorised login attempts.
• Automated monitoring systems that detect and alert pv66 security teams to unusual account activity, multiple failed login attempts, and suspicious transaction patterns in real time.
• Regular security assessments and penetration testing of the pv66 platform infrastructure to identify and remediate vulnerabilities before they can be exploited.
• Secure data deletion protocols applied when personal data reaches the end of its retention period.

While pv66 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security against all threats. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, pv66 will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach.

Third-Party Services

The pv66 platform integrates with a number of third-party services to deliver its full functionality. While pv66 carefully vets all third-party service providers and requires them to comply with appropriate data protection standards through contractual agreements, your use of third-party payment platforms such as bKash, Nagad, Rocket, and Upay is also governed by those providers' own privacy policies and terms of service.

pv66 is not responsible for the privacy practices of third-party providers once data has been transmitted to them for the purpose of completing a transaction or delivering a service. We encourage you to review the privacy policies of the payment and game providers you interact with through the pv66 platform.

• Game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) may process session-level data to deliver game experiences and ensure fair play integrity. This processing is governed by their respective data processing agreements with pv66.
• Payment providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) process your payment credentials according to their own privacy policies and relevant financial regulatory requirements. pv66 does not have visibility into your full payment account credentials.
• Identity verification providers process your KYC documents under strict data processing agreements with pv66 and are not permitted to use that data for any purpose other than verifying your identity for the pv66 account.

The pv66 website does not contain links to external third-party websites beyond the services described in this Policy. pv66 is not responsible for the content or privacy practices of any external website.

Policy Updates & Contact

pv66 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. When we make material changes to this Policy, we will notify registered players by email to the address associated with their pv66 account and will display a prominent notice on the pv66.onl website for a period of at least 30 days prior to the changes taking effect.

The "Effective Date" at the top of this Policy indicates when the current version came into force. We encourage you to review this Policy periodically to stay informed about how pv66 is protecting your personal data. Your continued use of the pv66 platform following the effective date of any updated Policy constitutes your acceptance of the revised terms.

Previous versions of this Privacy Policy are available on request by contacting [email protected]. pv66 maintains an internal archive of all prior Policy versions with their respective effective dates.

This Privacy Policy was written and is maintained in the English language. In the event of any inconsistency between an English version and any translated version of this Policy, the English version shall prevail.